Zeno Health, one of India’s largest omnichannel pharmacy networks specializing in generics, has officially launched its 50-minute medicine delivery service in Mumbai. This initiative marks a significant step in healthcare accessibility, ensuring faster and more affordable medicine delivery for millions of Mumbaikars.
Service Overview and Impact
- The new offering utilizes Zeno’s network of 180+ retail pharmacy stores across Maharashtra as micro-fulfillment centers.
- Customers can order via app, phone, or in-store visits, without minimum order requirements or delivery charges.
- Focused especially on hard-to-find generic medications, the service strengthens Zeno's position as a trusted healthcare partner.
Siddharth Gadia, Co-Founder & CEO, Zeno Health, said:
“Healthcare can’t wait. Our 50-minute delivery model ensures no patient is left waiting for essential medicines—whether chronic or emergency. We’re building India’s most reliable healthcare supply chain.”
Company Background and Mission
- Founded in 2017 by IIT Bombay alumni Siddharth Gadia and Girish Agarwal, Zeno Health (formerly Generico) was born from the founders' frustration with high medicine prices.
- The company focuses on affordable healthcare through generic medicines, offering prices up to 60% lower than branded drugs by direct sourcing from manufacturers.
Zeno Health has served over 2 million patients, driving down healthcare costs without compromising on quality.
Funding and Expansion Strategy
- Zeno recently raised $25 million in Series C funding, led by STIC Investments (South Korea) and Lightbox Ventures.
- Total funds raised now exceed $56 million, including equity and debt.
- The funding will:
- Scale the 50-minute service model in Mumbai
- Enhance tech-driven logistics
- Expand store footprint across Maharashtra
Competition and Market Position
Zeno Health’s move places it in competition with:
- Tata 1mg
- Reliance-owned Netmeds
- PharmEasy
- Flipkart Health+
- Quick-commerce entrants like Plazza, Flipkart Minutes, and Swiggy Instamart testing hyper-speed delivery models.
However, Zeno differentiates itself by:
✅ Owning its retail infrastructure
✅ Specializing in generic medicine affordability
✅ Focusing on patient-centricity rather than pure convenience
Our Opinion on the News
Zeno Health’s 50-minute delivery launch is a strategic leap in India’s evolving healthtech and quick commerce sectors. By leveraging its brick-and-mortar network and technology stack, Zeno is positioned to capture the fast-growing demand for accessible, affordable healthcare. This model could emerge as a blueprint for similar rollouts in other metro cities, intensifying competition while putting patient needs at the center.
Key Facts at a Glance:
- 📍 Founded: 2017, Mumbai
- 🎯 Focus: Generic Medicines, Healthcare Affordability
- 🏥 Network: 180+ stores (Mumbai, Pune, Maharashtra)
- 🚀 Service: 50-Minute Medicine Delivery (No Minimum Order, No Delivery Fee)
- 💰 Funding: $56M+ raised | Latest $25M Series C
- 👨💼 Founders: Siddharth Gadia, Girish Agarwal (IIT Bombay Alumni)